About FINO

Il Futuro È Ora

The future is now. We work on the inner system of a team and the outer systems it runs on.

The story

Most business failures are people failures

And most people failures happen in meetings nobody can see.

Anna spent over a decade inside fast-moving organizations, close enough to the founder to see what was breaking before anyone said it out loud. She could build the systems. She could move fast. She could hold a team together.

And she kept watching the same thing happen. Good companies. Smart people. Everything in place. Then something underneath would pull it all sideways. Conflict nobody named. The same parts running the room no matter how many processes they built.

Then it happened to her. Not dramatically. Slowly, until she did not recognize herself. So she trained in what was missing.

Dario spent twenty years as a psychologist and facilitator with groups and communities across Europe and the Americas. He kept arriving at the same place. When people get room to name what is happening inside, the whole system moves.

We have been partners for ten years, in work and in life. We built FINO because we could not find what we were looking for anywhere else. A practice that works at the human layer and also knows how the work actually runs. We both coach and facilitate. Anna also builds the systems. We married the two.

Organizations change when the people inside them do.

Our team

Deliberately small

The people in the room matter more than the plan. We say the honest thing, and we say it kindly. We stay involved, and when something is not working we say so, including when it is us.

Anna Milaeva

Co-founder

Anna arrived in the United States at twenty with nothing arranged, and spent over a decade running operations inside real estate, fintech and health tech. She watched a company she believed in break over a conflict nobody would name, and went to train in what was missing. She has been the person in the back holding it all together. Now she builds the systems and coaches the people inside them, and she wrote a novel about it.

IFS Institute, trained through Level 3
Certified Deep Transformational Coach
10+ years running operations in real estate, fintech, and health tech
Author of the novel Already In A Meeting
Works in English, Spanish and Russian

I spent over ten years in operations. Real estate, fintech, health tech. Chief of staff work, project management, building process where there was none. I was the person who rebuilt the deck on Sunday and answered the message at eleven at night. I was very good at it, right up until I was not.

Along the way I watched a company I believed in break. Good product, talented team, and a conflict at the top nobody could name. It changed how I think about work. Most business failures are people failures, and most people failures happen in meetings nobody can see.

So I trained in what was missing. Internal Family Systems at the IFS Institute. Certified Deep Transformational Coach. Years of my own inner work before I ever coached anyone else.

Now the work has two sides. Outer operations is fractional ops and AI integration. I automate workflows, write SOPs, and build the internal tools a team is missing. Practical work, measured by whether things run better after I leave than before I came. Inner operations is coaching for leaders and professionals, and Self-leadership programs for teams.

Clients across more than fifteen countries. English, Spanish and Russian. Miami and Europe.

The real work is on the inside. Everything else follows.

Dario Giuffrida

Co-founder

Dario trained as a psychologist at Sapienza in Rome and spent twenty years facilitating groups and building communities across Europe and the Americas. He studied Sumak Kawsay, the Andean philosophy of living well, and worked with communities carrying loss. He is also a musician and a songwriter.

Organizational psychologist
IFS practitioner
Twenty years facilitating groups and building communities
Musician and songwriter
English, Spanish, Italian, Portuguese

I trained as a psychologist at Sapienza University in Rome, then spent years in Latin America working with communities after loss and upheaval. Twenty years on, my work is with groups going through change, inside organizations and outside them.

Alongside the clinical training I studied the Andean tradition of Sumak Kawsay, the art of living well. I co-founded Fuoco Sacro in Italy and the Sumak Kawsay Foundation in Florida.

At FINO I bring that depth into organizational life. What a person carries into a meeting is what they carry everywhere else.

The name

What FINO means

FINO stands for Il Futuro È Ora. Italian for The Future Is Now.

It is a reminder that this does not wait for the next strategy cycle, the next reorg, or the next round of hiring.

The people who can change how an organization works are already on the payroll.

Tell us what is happening

We will think it through with you, and say whether we are the right people for it.

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